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® Banana Cleaner Flagship Store

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

All our payments by payment cards are processed via PayPal which delivers one of the most secure payment platforms in the world. Your payment for any purchase is processed securely by PayPal.

We accept payments in the form of Visa, MasterCard, Discover and PayPal only. We will not accept any other forms of payment other than those listed above. All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.

10-20 days internationally. Note: The delivery time mentioned above does not include order processing time of custom-made products that usually varies from 2 to 5 days.

You can create an account when placing an order, and also directly on the ‘my account’ page.

To change your shipping address please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address.

We recommend you to track your package with USPS if you are in the US, or 17TRACK for the other countries. 

Track with USPS

Track with 17TRACK

Note: Generally, after the sender ships your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually, it takes 5-10 days for processing and it takes sometimes longer depending on how fast the postal services are processing shipments, therefore the tracking information may not appear online immediately.

If you need to swap an item

Returns and Exchanges

We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.

Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective.

If the product you received is wrong or defective, please contact us  as soon as possible and kindly provide us with your full name, order number and a brief explanation of the issue.

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Free Worldwide shipping

On all orders Free Shipping

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

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